Privacy Policy

Oriental Orchid Restaurant

We have been serving customers in our local community for over two decades, and we are proud to offer a menu of over 100 items that are sure to please everyone. Our dishes are prepared with fresh, local ingredients, and we are always looking for new and exciting ways to add to our menu. Whether you are a local or a tourist, we invite you to come and experience our warm hospitality and delicious food. We are confident that you will not be disappointed.

PERSONAL INFORMATION WE COLLECT

When you visit our website, make a reservation, or dine at our restaurant, we may collect the following personal information from you:

  • Contact information: This includes your name, email address, phone number, and mailing address.
  • Payment information: This includes your credit card number, expiration date, and billing address.
  • Dietary restrictions and preferences: This information helps us accommodate your dietary needs and preferences.
  • Feedback and reviews: We collect feedback and reviews that you submit to us through our website or comment cards.
  • Website usage information: We collect information about how you use our website, such as the pages you visit and the links you click.
 

HOW DO WE USE YOUR PERSONAL INFORMATION

We use your personal information for the following purposes:

  • To provide you with the services you request: This includes processing your reservations, delivering your food, and providing you with information about our restaurant.
  • To improve our services: We use your feedback to improve our menus, our website, and our overall dining experience.
  • To send you marketing communications: We may send you marketing communications about our restaurant, such as newsletters, promotions, and special offers. You can opt out of receiving these communications at any time.
  • To comply with the law: We may collect and use your personal information to comply with applicable laws and regulations.
 

SHARING YOUR PERSONAL INFORMATION

We do not share your personal information with third parties except in the following limited circumstances:

  • With our service providers: We share your personal information with third-party service providers who help us operate our business, such as credit card processors and reservation systems. These service providers are obligated to protect your personal information and use it only for the purposes of providing services to us.
  • To comply with the law: We may disclose your personal information to law enforcement agencies or other government agencies if required by law or subpoena.
 

BEHAVIORAL ADVERTISING

We may use third-party advertising companies to serve you with advertisements on our website and other websites. These companies may collect information about your website usage in order to deliver targeted advertising to you. You can opt out of receiving interest-based advertising from many advertisers through the Network Advertising Initiative (NAI) and the Digital Advertising Alliance (DAA).

YOUR RIGHTS

You have the following rights with respect to your personal information:

  • The right to access your personal information: You have the right to request access to the personal information that we have collected about you.
  • The right to correct your personal information: If you believe that your personal information is inaccurate or incomplete, you have the right to request that we correct it.
  • The right to delete your personal information: You have the right to request that we delete your personal information, unless we are required to retain it by law.
  • The right to restrict the processing of your personal information: You have the right to request that we restrict the processing of your personal information.
  • The right to object to the processing of your personal information: You have the right to object to the processing of your personal information in certain circumstances.
  • The right to data portability: You have the right to request that we provide you with your personal information in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us at admin@orientalorchid.net.

COLLECTION OF YOUR PHONE NUMBER

We collect your phone number when you place an order with us, sign up for our promotions or events, or enter a contest or sweepstakes. We may also collect your phone number if you contact us for customer service.

USE OF YOUR PHONE NUMBER

We use your phone number to:

  • Process and track your orders.
  • Send you order confirmations and updates.
  • Contact you about promotions, events, and coupons.
  • Send you text messages with exclusive offers.
  • Provide customer service.

We will not sell or rent your phone number to third parties.

DISCLOSURE OF YOUR PHONE NUMBER

We may disclose your phone number to third parties who provide services to us, such as our order processing and marketing partners. These third parties are only authorized to use your phone number for the purposes of providing services to us.

YOUR CHOICES

You can opt out of receiving text messages from us by replying “STOP” to any text message you receive from us. You can also manage your email preferences by clicking on the “unsubscribe” link in any email you receive from us.

DATA SECURITY

We take reasonable steps to protect your phone number from unauthorized access, use, or disclosure. We use industry-standard security measures to protect your information.

CHANGES TO OUR PRIVACY POLICY

We may update this Privacy Policy from time to time. If we make any material changes to this Privacy Policy, we will notify you by email or by posting a notice on our website.

CONTACT US

If you have any questions about this Privacy Policy, please contact us at admin@orientalorchid.net

Facebook Messenger Policy

Introduction:

Facebook Messenger is a dynamic communication platform that enables over 1.3 billion users worldwide to connect with friends, family, and businesses. It offers a variety of features such as messaging, voice and video calls, photo and video sharing, interactive games, and the ability to interact with bots. The service is designed to be a shared space where users can express themselves freely and share experiences in real-time, across any device. The purpose of the Terms of Service (ToS) for Facebook Messenger is to establish a clear set of rules and guidelines that users must agree to follow. This ensures a safe, reliable, and enjoyable environment for everyone, outlining the responsibilities of both the service providers and the users. The ToS also protects the rights of the individuals and the integrity of the service, detailing the legal use of the platform, content ownership, privacy practices, and the consequences of violating these terms.

Acceptance of Terms:

By accessing or using Facebook Messenger, users implicitly agree to adhere to the Terms of Service (ToS) set forth by the platform. This agreement is a legal bond between the user and the service provider, Meta Platforms, Inc., and it underscores the user’s consent to comply with the rules, guidelines, and policies that govern the use of Messenger. The ToS encompasses various aspects of service usage, including user conduct, content sharing, privacy, and data protection. It is designed to ensure a respectful and secure environment for all users. Acknowledgment of the ToS is a prerequisite for utilizing Messenger, and it is the user’s responsibility to review any changes to the terms, as continued use of the app signifies ongoing acceptance of the updated ToS.

Changes to Terms:

Meta Platforms, Inc., the provider of Facebook Messenger, is committed to maintaining transparency with its users regarding changes to the Terms of Service (ToS). When updates to the ToS are made, users will be notified through various communication channels, including direct notifications within the app, emails, or announcements on the platform’s official channels. The notification will guide users to a summary of the changes and what to expect from the updated ToS. This approach ensures that users are well-informed about the rules governing their use of Messenger and can review the modifications at their convenience. The updated ToS typically become effective on a specified date, and continued use of the app after this date indicates the user’s acceptance of the new terms. Meta’s policy is to provide clear and accessible information about its data practices and any significant alterations to the ToS, empowering users to make informed decisions about their privacy and use of the service


Privacy Policy:

Facebook Messenger, as a service provided by Meta Platforms, Inc., collects and utilizes user data to enhance the overall user experience and facilitate seamless communication. The data collected can include messages, photos, videos, and other content shared within the app. This information is used to personalize features, suggest connections, and provide relevant offers and ads to the user. Additionally, usage data helps improve the app’s functionality, security, and integrity. For instance, analyzing how users interact with the app can lead to the development of new features or the optimization of existing ones. Meta also uses this data to safeguard against harmful conduct and ensure compliance with legal obligations. It’s important to note that the company takes privacy seriously and provides users with control over their data, including the ability to manage privacy settings and access their information


User Accounts:

Creating an account on Facebook Messenger requires users to follow specific guidelines to ensure their experience is secure and enjoyable. Users must provide accurate and current information during registration and are responsible for maintaining the confidentiality of their account credentials. It is important for users to regularly update their information and review their security settings to protect their accounts from unauthorized access. Additionally, users are expected to adhere to the community standards set by Meta Platforms, Inc., which include respecting the rights of others and not engaging in prohibited activities. In the event of any security concerns or account issues, users should promptly report them to the Messenger support team. The maintenance of an account on Messenger is a shared responsibility between the user and the service provider, with the ultimate goal of fostering a safe and respectful platform for communication


Prohibited Activities:

Facebook Messenger, provided by Meta Platforms, Inc., has a set of community standards that outline prohibited activities to ensure a safe and respectful environment for all users. These activities include, but are not limited to, sharing content that promotes hate speech, violence, or illegal activities; engaging in harassment or bullying; impersonating others; infringing on intellectual property rights; and spreading misinformation. Users are also prohibited from using the app for any fraudulent purposes or to distribute malware or spam. Violating these standards can result in various consequences, such as content removal, temporary restrictions on app usage, or in severe cases, permanent account termination. It’s crucial for users to familiarize themselves with these guidelines, as adherence to them is mandatory for continued access to the service


Content Ownership:

When users create and share content on Facebook Messenger, they retain ownership of their intellectual property rights. This means that users have control over the content they produce, such as messages, photos, and videos. However, by sharing content on Messenger, users grant Meta Platforms, Inc. a non-exclusive, transferable, sub-licensable, royalty-free, and worldwide license to use that content. This is necessary for the functioning of the service, allowing the content to be shared and distributed across the platform. It’s important for users to understand that while they own their content, the license they provide to Meta enables the company to use, reproduce, and distribute that content within Facebook and its associated services. Users should also be aware of the community standards and copyright laws, ensuring they do not infringe upon the rights of others when sharing content


Termination:

The termination of a user’s account on Facebook Messenger is a measure taken under specific conditions to uphold the platform’s community standards and ensure the safety and integrity of the service. If a user repeatedly violates the terms of service, engages in prohibited activities such as harassment, posting harmful content, or any other actions that compromise the security of other users or the platform, their account may be subject to termination. Additionally, accounts may be deactivated or deleted by users themselves if they choose to discontinue using the service. In cases where an account is deactivated, users have the option to return and reactivate their account at any time, unless it has been permanently deleted. Permanent deletion occurs after a 30-day grace period, during which the user can cancel the deletion process. Once this period has passed, the account and all associated information are irretrievably removed. It’s important for users to be aware of these conditions and manage their accounts responsibly to avoid termination


Disclaimers:

In the realm of Facebook Messenger, the disclaimers section plays a crucial role in setting the legal boundaries of the service. It typically includes a limitation of liability clause, which caps the extent to which Meta Platforms, Inc. can be held responsible for any issues that arise from using Messenger. This means that the company limits its financial responsibility for any user claims related to the app’s performance, such as data loss or business interruption. Additionally, the disclaimer of warranties asserts that Messenger is provided “as is” and “as available,” without any guarantees of uninterrupted or error-free service. Users acknowledge that they use the app at their own risk and Meta is not liable for any direct, indirect, incidental, or consequential damages that may result from the use of Messenger. These disclaimers are standard in the tech industry and are designed to protect the service provider while also informing users of their rights and the inherent risks of using the platform


Governing Law:

The Terms of Service (ToS) for Facebook Messenger, like many global digital services, are governed by specific legal jurisdictions that depend on the user’s location. For users in the European Region, the service provider and data controller is Meta Platforms Ireland Limited, while for users outside of this region, it is Meta Platforms, Inc., based in the United States. The ToS stipulate that any disputes or claims arising out of or in connection with the service will be governed by the laws of the country in which the service provider is located. This means that for most users worldwide, the laws of the United States will apply, particularly the federal laws and the laws of the state of California, where Meta Platforms, Inc. is headquartered. These governing laws dictate how legal issues are resolved and ensure that users understand which legal framework applies to their use of Messenger. It’s important for users to be aware of this jurisdictional aspect, as it affects how they can seek legal recourse and how their rights are protected under the ToS

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